If you’re on a corporate or university network with an aggressive firewall, make sure the following addresses can be reached.

When you unlock one of our apps, the app will reach out to our website to validate the license.A full list of app downloads can be found here. (Example: A Transmit 4 serial number won’t work for Transmit 5 or vice-versa.) Check your email confirmation to find the correct version for your serial number. Make sure you’re using the correct version for your serial number.If you’re not connected, your license can’t be validated. Make sure you’re connected to the internet.What to do when you can’t activate your license To enter your serial number manually, click Purchase in the menu bar, choose Unlock, then type or paste in your serial number. For this magic button to work, you will need to have already downloaded and installed the demo version, and launched it at least once. In the email receipt is a button you can use to unlock the software without having to type or copy/paste your serial number by hand.

If you no longer have access to the email address you used to purchase your license, send us a message and we can assist. If you’ve lost your original email receipt, enter the email address you used to purchase your license into the Serial Number Lookup tool and look for an automated reminder message. You’ll find your serial number in the email receipt we sent when you purchased your license. Note: If you purchased one of our apps from the Mac App Store, you were not issued a serial number as App Store apps don’t need them. To unlock an expired trial, you’ll need your serial number. Check the upper right corner of the app window to see how long is left on your trial. For Transmit, the Favorites feature is disabled, and a session time limit is imposed. After the trial period expires, Nova will require you to register the app to continue. Your serial number is a license key that is issued to via email you when you purchase an app from .ĭownloaded from our website, your copy of Nova or Transmit includes a full-featured trial period - 30 days for Nova, 7 days for Transmit. We use serial numbers to keep track of software licenses. General Serial Numbers and You What’s a serial number and how do I get one?

Mac serial number